/* Chamados TI Horbach — estilo base
   Paleta padrão Horbach (grafite + verde de marca). */

:root {
  --primary:       #2E9A38;
  --primary-hover: #237D2D;
  --primary-dark:  #195C21;
  --primary-soft:  rgba(46, 154, 56, .10);
  --dark-900:      #111417;
  --dark-800:      #181C20;
  --text:          #181C20;
  --muted:         #6E7781;
  --border:        #D0D7DE;
  --bg:            #F5F6F7;
  --card:          #FFFFFF;
  --red:           #C0392B;
  --red-soft:      #FBE9E7;
  --amber:         #B26A00;
  --amber-soft:    #FFF4E0;
  --blue:          #1F6FEB;
  --blue-soft:     #E7F0FF;
  --green-soft:    #E7F6E9;
}

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { -webkit-text-size-adjust: 100%; }

body {
  font-family: 'Montserrat', 'Segoe UI', Arial, sans-serif;
  color: var(--text);
  background: var(--bg);
  line-height: 1.5;
}

a { color: var(--primary-hover); text-decoration: none; }
a:hover { text-decoration: underline; }

/* ---------- topbar ---------- */
.topbar {
  display: flex;
  align-items: center;
  gap: 24px;
  padding: 0 24px;
  height: 56px;
  background: linear-gradient(135deg, var(--dark-900) 0%, var(--primary-dark) 160%);
  color: #fff;
}
.topbar__brand {
  display: flex;
  align-items: center;
  gap: 10px;
  color: #fff;
  font-weight: 700;
  font-size: .95rem;
}
.topbar__brand:hover { text-decoration: none; }
.topbar__nav { display: flex; gap: 4px; flex: 1; }
.topbar__nav a {
  color: rgba(255, 255, 255, .82);
  padding: 6px 12px;
  border-radius: 6px;
  font-size: .88rem;
  font-weight: 600;
}
.topbar__nav a:hover { background: rgba(255, 255, 255, .10); text-decoration: none; }
.topbar__nav a.is-active { background: rgba(255, 255, 255, .16); color: #fff; }
.topbar__user {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: .82rem;
  color: rgba(255, 255, 255, .82);
}

.linkbtn {
  background: none;
  border: 1px solid rgba(255, 255, 255, .35);
  color: #fff;
  font: inherit;
  font-size: .8rem;
  padding: 4px 10px;
  border-radius: 6px;
  cursor: pointer;
}
.linkbtn:hover { background: rgba(255, 255, 255, .12); }

/* ---------- layout ---------- */
.wrap {
  max-width: 960px;
  margin: 0 auto;
  padding: 28px 24px 60px;
}
.page-title {
  font-size: 1.3rem;
  font-weight: 700;
  margin-bottom: 18px;
}
.rodape {
  text-align: center;
  color: var(--muted);
  font-size: .78rem;
  padding: 24px;
}

/* ---------- card / painel ---------- */
.card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 28px 32px;
  margin-bottom: 18px;
}
.card h2 { font-size: 1rem; font-weight: 700; margin-bottom: 14px; }

/* ---------- formulários ---------- */
.field { margin-bottom: 16px; }
.field label {
  display: block;
  font-weight: 700;
  font-size: .84rem;
  margin-bottom: 6px;
}
.field input,
.field select,
.field textarea {
  width: 100%;
  padding: 11px 12px;
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 16px;            /* 16px evita o zoom automático do iOS ao focar */
  font-family: inherit;
  background: #fff;
  transition: border-color .16s, box-shadow .16s;
}
.field textarea { min-height: 120px; resize: vertical; }
.field input:focus,
.field select:focus,
.field textarea:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 3px var(--primary-soft);
}
.field .hint { font-size: .78rem; color: var(--muted); margin-top: 4px; }

.input-suffix {
  display: flex;
  align-items: stretch;
  border: 1px solid var(--border);
  border-radius: 6px;
  overflow: hidden;
  background: #fff;
}
.input-suffix:focus-within { border-color: var(--primary); box-shadow: 0 0 0 3px var(--primary-soft); }
.input-suffix input { border: none; box-shadow: none; border-radius: 0; flex: 1; min-width: 0; }
.input-suffix input:focus { outline: none; box-shadow: none; }
.input-suffix > span {
  display: flex; align-items: center; padding: 0 12px;
  background: #F0F2F3; color: var(--muted); font-size: .95rem;
  white-space: nowrap; border-left: 1px solid var(--border);
}

.btn {
  display: inline-block;
  padding: 10px 18px;
  border: none;
  border-radius: 6px;
  background: var(--primary);
  color: #fff;
  font: inherit;
  font-weight: 600;
  cursor: pointer;
  box-shadow: 0 2px 8px rgba(46, 154, 56, .25);
  transition: background .16s;
}
.btn:hover { background: var(--primary-hover); text-decoration: none; }
.btn--ghost {
  background: #fff;
  color: var(--text);
  border: 1px solid var(--border);
  box-shadow: none;
}
.btn--ghost:hover { background: var(--bg); }
.btn--sm { padding: 6px 12px; font-size: .82rem; }

/* ---------- alertas ---------- */
.alert {
  padding: 12px 16px;
  border-radius: 6px;
  margin-bottom: 16px;
  font-size: .86rem;
  border-left: 4px solid var(--muted);
  background: #eef0f1;
}
.alert--erro    { background: var(--red-soft);   color: var(--red);   border-color: var(--red); }
.alert--sucesso { background: var(--green-soft); color: var(--primary-dark); border-color: var(--primary); }
.alert--aviso   { background: var(--amber-soft); color: var(--amber); border-color: var(--amber); }
.alert--info    { background: var(--blue-soft);  color: var(--blue);  border-color: var(--blue); }

/* ---------- tabela ---------- */
.table {
  width: 100%;
  border-collapse: collapse;
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 12px;
  overflow: hidden;
  font-size: .88rem;
}
.table th, .table td {
  text-align: left;
  padding: 10px 14px;
  border-bottom: 1px solid var(--border);
}
.table th {
  background: #fafbfb;
  font-size: .78rem;
  text-transform: uppercase;
  letter-spacing: .03em;
  color: var(--muted);
}
.table tr:last-child td { border-bottom: none; }
.table tbody tr:hover { background: #fafbfb; }

/* ---------- badges de status/prioridade ---------- */
.badge {
  display: inline-block;
  padding: 2px 9px;
  border-radius: 999px;
  font-size: .74rem;
  font-weight: 600;
  white-space: nowrap;
}
.badge--aberto       { background: var(--blue-soft);  color: var(--blue); }
.badge--em_andamento { background: var(--amber-soft); color: var(--amber); }
.badge--aguardando   { background: #EFE7FF; color: #6B3FA0; }
.badge--resolvido    { background: var(--green-soft); color: var(--primary-dark); }
.badge--fechado      { background: #e9ebed; color: var(--muted); }

.badge--baixa   { background: #e9ebed; color: var(--muted); }
.badge--media   { background: var(--blue-soft);  color: var(--blue); }
.badge--alta    { background: var(--amber-soft); color: var(--amber); }
.badge--urgente { background: var(--red-soft);   color: var(--red); }

.muted { color: var(--muted); }
.empty {
  text-align: center;
  color: var(--muted);
  padding: 40px 20px;
  background: var(--card);
  border: 1px dashed var(--border);
  border-radius: 12px;
}
.toolbar {
  display: flex;
  gap: 10px;
  align-items: center;
  flex-wrap: wrap;
  margin-bottom: 16px;
}
.toolbar .spacer { flex: 1; }

/* ---------- páginas públicas (abrir / consultar) ---------- */
.pub {
  max-width: 820px;
  margin: 32px auto;
  padding: 0 20px 40px;
}
.pub__head {
  display: flex;
  align-items: center;
  gap: 14px;
  padding-bottom: 16px;
  margin-bottom: 22px;
  border-bottom: 2px solid var(--primary);
}
.pub__head img { height: 34px; width: auto; flex: 0 0 auto; }
.pub__head > div { min-width: 0; }
.pub__head strong { display: block; font-size: 1.05rem; font-weight: 700; }
.pub__head span { display: block; font-size: .8rem; color: var(--muted); }
.pub__body .card { box-shadow: 0 6px 20px rgba(0, 0, 0, .06); }
.pub__foot {
  margin-top: 22px;
  text-align: center;
  font-size: .84rem;
  color: var(--muted);
}
.pub__foot a { font-weight: 600; }
.pub__foot span { margin: 0 8px; }

.row2 { display: flex; gap: 14px; }
.row2 > * { flex: 1; }

.protocolo {
  font-family: 'Montserrat', monospace;
  font-weight: 700;
  font-size: 1.4rem;
  letter-spacing: .02em;
  color: var(--primary-dark);
}

.def { margin: 0 0 14px; }
.def dt { font-size: .74rem; text-transform: uppercase; letter-spacing: .03em; color: var(--muted); }
.def dd { font-size: .95rem; margin: 2px 0 0; }

.thread { list-style: none; margin: 14px 0 0; }
.thread li {
  border-left: 3px solid var(--border);
  padding: 8px 0 8px 14px;
  margin-bottom: 12px;
}
.thread li.is-ti { border-color: var(--primary); }
.thread .meta { font-size: .76rem; color: var(--muted); margin-bottom: 3px; }
.thread .msg { white-space: pre-wrap; font-size: .9rem; }
.thread li.is-interna { border-color: var(--amber); background: var(--amber-soft); border-radius: 0 6px 6px 0; }

.hp {
  position: absolute !important;
  left: -9999px !important;
  top: auto !important;
  width: 1px !important;
  height: 1px !important;
  overflow: hidden !important;
  opacity: 0 !important;
  pointer-events: none !important;
}

@media (max-width: 640px) {
  .topbar { gap: 12px; padding: 0 14px; }
  .topbar__brand span { display: none; }
  .topbar__nav { overflow-x: auto; }
  .wrap { padding: 20px 14px 48px; }
  .row2 { flex-direction: column; gap: 0; }

  .pub { margin: 18px auto; padding: 0 14px 32px; }
  .pub__head { gap: 12px; padding-bottom: 14px; margin-bottom: 18px; }
  .pub__head img { height: 30px; }
  .pub__head strong { font-size: 1rem; }
  .card { padding: 18px 16px; }
  .toolbar { gap: 8px; }
}

@media (max-width: 400px) {
  .pub__head { flex-direction: column; align-items: flex-start; gap: 8px; }
}